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While working for Microsoft, he helped create a shared knowledge repository for all Microsoft employees repairing computers and developed a training process for catching new employees up to speed. He took apart laptops, troubleshooted the Windows operating system, fixed programs like Microsoft Outlook, and removed viruses from customers' laptops. Josh worked for Microsoft for several years, specializing in computer repair of both hardware and software. Josh also built and maintained PCs and servers for IDM, and was responsible for maintaining local and offline backups for the company. His years of project management experience included a focus on Linux and macOS applications and troubleshooting, giving him intimate professional knowledge of all three major desktop operating systems.

Josh Hendrickson was the Editor-in-Chief of Review Geek and a former How-To Geek Staff Writer with over a decade of experience.īefore writing for How-To Geek, Josh did project management, quality assurance testing, and sysadmin work at IDM Computer Solutions, which makes the popular UltraEdit text editor.

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